Terms of Service

1. Agreement to Terms

By accessing or using Tablely (the "Service") — including our website at thetablely.com and application at app.thetablely.com — you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

These Terms apply to all visitors, users, and others who access or use the Service. Tablely is an Australian business based in Melbourne, Victoria.

2. Description of Service

Tablely provides a digital seating chart platform that allows event organisers ("Organisers") to create seating charts, upload guest lists, and generate QR codes that guests scan to find their assigned table. The Service is intended for weddings, corporate events, galas, and similar events.

3. Accounts

• You must be at least 18 years old to create an account.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activity that occurs under your account.
• You must provide accurate and complete information during registration.
• You must promptly notify us at support@thetablely.com if you suspect unauthorised access to your account.

4. Free and Paid Plans

Tablely offers a free tier for events with up to 50 guests, and paid plans for larger events or additional features. By subscribing to a paid plan:

• You authorise us to charge your payment method on a recurring basis (monthly or annual, as selected).
• Fees are non-refundable except as required by the Australian Consumer Law or as stated in our refund policy.
• We reserve the right to change pricing with at least 30 days' notice for existing subscribers.
• If payment fails, we may suspend or downgrade your account after a reasonable grace period.

5. Acceptable Use

You agree not to use the Service to:

• Upload or transmit any content that is unlawful, defamatory, harassing, or fraudulent
• Violate the privacy of guests or others (e.g. collecting data without consent)
• Impersonate any person or entity
• Attempt to gain unauthorised access to the Service or its related systems
• Reverse engineer, decompile, or disassemble any part of the Service
• Use the Service in any way that could damage, overburden, or impair it
• Resell, sublicense, or commercially exploit the Service without our written consent

6. Your Content

You retain ownership of the content you upload (guest lists, event details, etc.). By uploading content, you grant Tablely a limited, non-exclusive licence to store, process, and display your content solely to provide the Service.

You represent that you have the right to upload the personal information of your guests and have complied with your obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, including obtaining any necessary consents.

7. Intellectual Property

The Service, including its software, design, logos, and content (excluding your uploaded content), is owned by Tablely and is protected by Australian and international intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

8. Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)). For major failures with the service, you are entitled to a remedy. Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition that cannot be excluded under applicable law.

9. Disclaimer of Warranties

Subject to clause 8 (Australian Consumer Law), the Service is provided "as is" and "as available" without warranties of any kind, express or implied, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

10. Limitation of Liability

Subject to clause 8 (Australian Consumer Law) and to the fullest extent permitted by law, Tablely and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of data, revenue, or profits, arising from your use of the Service.

Where liability cannot be excluded by law but can be limited, our total aggregate liability to you for any claims arising from these Terms or your use of the Service is limited to the amount you paid us in the 12 months preceding the claim, or AUD $100, whichever is greater.

11. Indemnification

You agree to indemnify and hold harmless Tablely and its affiliates, officers, employees, and agents from any claims, liabilities, damages, and expenses (including legal costs) arising from your use of the Service, your uploaded content, or your violation of these Terms.

12. Termination

You may delete your account at any time from your account settings. We reserve the right to suspend or terminate your access to the Service at our discretion, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, third parties, or the Service.

Upon termination, your right to use the Service ceases immediately. We will handle your data in accordance with our Privacy Policy.

13. Governing Law

These Terms are governed by the laws of the State of Victoria, Australia, and the applicable laws of the Commonwealth of Australia. Each party submits to the non-exclusive jurisdiction of the courts of Victoria and any courts competent to hear appeals from those courts.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or an in-app notice at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

15. Contact

Questions about these Terms? Contact us at support@thetablely.com.